How To Cancel Thrive Membership | Follow These Steps To Cancel

Thrive market has been in the news for some time where many of its members have reported delivery of wrong orders and some also have reported being delivered with spoiled/expired consumables. I am not so sure if that’s the reason behind many queries asking about ways to cancel a Thrive membership. Many such services are known to be proactive and will influence the news about the legitimacy of the new competition which obviously even for a shorter period of time gives doubts to users. 

Thrive Market Membership is a subscription-type service provided by Thrive Market, an online grocery store that offers access to high-quality, organic, and non-GMO products at highly discounted prices. Thrive Market functions on a membership-based model, likewise to wholesale clubs like Costco, where the members pay an annual or monthly fee to unlock greater savings on groceries. Well, there might have been some strong problem which is why you have decided to say no to this much of offers and features.

I have designed this guide in a simple manner so that you can easily understand the ways to cancel your membership with Thrive Market. I have below also mentioned some of the crucial terms and conditions as outlined by Thrive itself. I would suggest you don’t skip that part, it’s important to get an understanding of the timing of cancelation and avoiding charges. The methods to cancel are easy too, make sure you understand their steps correctly and then only start to apply.

Can I Cancel my Thrive Membership Anytime? 

Surely, you can cancel your membership with Thrive, and to determine the right timing for that you must read and understand the terms and conditions explained below;

• After you have canceled, your access to Thrive Market membership perks will still continue until the end of your already-paid current membership period. 
• While you cancel, if you earlier also placed an order then after your cancellation has gone into effect, you will be charged at the then-current rate for a non-refundable annual membership. 
• Thrive does not offer refunds, full or partial, for Monthly or Annual plans. To make this easy for their customers they strongly recommend, for customers on an annual plan, to add the trial end or renewal date to their calendars. 
• Remember that if you delete or uninstall the Thrive app from your device, it doesn’t cancel your subscription. 
• To remove Thrive from your device after you have canceled, you must visit your point of sale provider’s app store or contact your point of sale provider to uninstall the Thrive app ideally. 
• After you have canceled your current plan you will be moved to the “Free Basic” plan (or Add-On Location for Clover billing), the payment method you have saved in their system will no longer be billed moving forward.

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How To Cancel Thrive Membership?

If you have read the policies and terms above and are ready to proceed with canceling your Thrive membership, it’s important to understand the process to avoid any unnecessary fees or complications. Whether you’ve found another option for grocery needs, or simply need to make changes to your budget, canceling a Thrive membership can be straightforward until you follow the correct steps. In the following section, I will guide you through the different methods available which include

How To Cancel Thrive Membership Via Email? 

Canceling your Thrive membership is another method to communicate which has its own benefits like it ensures a clear, documented request. Below are the detailed steps below to follow;

Draft Your Cancellation Email

• Subject Line:
  Use a clear subject line to make your request easily identifiable, like;
  “Request for Account Cancellation”
• Email Body:
  Begin with a polite salutation:
  “Dear Thrive Customer Service Team,”
  In the email body, include all essential information and details to help Thrive identify your account and process the request;
  • Full Name: Your name as it appears on your Thrive membership account.
  • Membership I.D: The Thrive membership ID you want to cancel.
  • Date of Birth: Your date of birth for verification.
  • Address: Your current billing address is on file.
  • Email Address: The email address registered to your Thrive account.
  • Phone Number: Contact number registered with them.

Mention Reason for Cancellation

• Mention a clear reason for your membership cancellation request, this helps in clear communication and speeding up the process. Some common reasons like you are moving away or you have another option decided.

Request Confirmation of Cancellation

• Request written confirmation that your Thrive membership cancellation request has been submitted and put into process. Mention them to include the effective date of the cancellation and any details on refunds or remaining balances, if you are eligible.

Send the Email

• To: Send the email to help@thrivemetrics.com.
• Attachment: Remember to attach all relevant documents, like a copy of your ID or any identification that might be required for verification.

Follow Up

• Check for Confirmation: Ensure that you follow up in case you do not receive a written confirmation of your cancellation request within a reasonable timeframe. 

Monitor Your Bank Account

• Bank Statements: After you have canceled your Thrive membership, monitor your bank or credit card statements and make sure that no further payments are processed as this will help you confirm that the account has been fully closed and no charges are pending.

Document Everything

• Save Copies: Save a copy of your email request and any confirmation emails for future correspondence as proof that the cancellation request was made and processed.

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How To Cancel Your Thrive Membership from the Website?

If you need to cancel your Thrive membership or subscription through the website, it’s easy by following these detailed steps. Whether you’re using Shopify, Square, or Clover for your billing, the process is still simple and straightforward. Follow the simple and quick steps below;

Navigate to the Billing Page

• Log in to Your Thrive Account: Start by visiting the official Thrive website and log into your account using your credentials.
• Access the Billing Section: Once logged in, find and click on the “Billing” tab. This page will show all your current plans, payment details, and other account management features and tools.
• Click on the “Change Plan” Button: In the billing section, you will see an option displayed “Change Plan.” Click on this button and it will initiate the cancellation process, taking you to the next step.

Select the Free Basic Plan

After clicking on “Change Plan,” you’ll be asked to switch your current plan to the Free Basic plan. Below is how this works for the different platforms;

• For Shopify and Square Billing:
  • Once you click “Change Plan,” a list of available subscription plans will open up. Scroll down to find the Free Basic Plan, and choose it to downgrade your membership. This will effectively cancel your paid subscription while still allowing you to retain basic access to the Thrive platform.
• For Clover Billing:
  • When you click “Change Plan,” a prompt will appear on the screen. At this point, you’ll be asked to follow a slightly different process;
    1. Click the “Go to Clover” Button: This button will then take you to the Clover platform where your billing is managed. If you haven’t yet signed in already, you will be prompted to log-in first at this stage.
    2. Open the Subscription Management: Once the new Clover page has loaded, click on the ellipsis (…) appearing on the screen, which will open a drop-down menu.
    3. Select “Change Subscription”: From the menu, click on the “Change Subscription” option. This will enable you to adjust your billing plan.
    4. Choose the Add-On Location Option: In Clover, the Add-On Location option is equivalent to the Free Basic plan. Choose this option to downgrade your plan and this will immediately cancel your paid membership.

Confirmation – You’re All Set

Once you’ve selected the Free Basic Plan (or Add-On Location for Clover billing), your account will be immediately downgraded, which implies that your paid subscription is canceled.

• No Future Charges: By downgrading to the free plan, you won’t be charged for your account for the month ahead unless you decide to upgrade or resubscribe again in the future.
• Email Confirmation: You must also receive an email confirmation from Thrive or your respective billing provider (Shopify, Square, or Clover) which is a confirmation that your subscription has been successfully changed.

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Alternatives to Thrive Market

If you need alternatives to Thrive Market that provide healthy, organic, and non-GMO products at competitive prices, below are some popular options;

Whole Foods Market

• Overview: Owned by Amazon, Whole Foods Market is popular for its commitment to organic and natural products. They serve in both physical locations and an online store via Amazon.
• Key Features
  • Vast selection of organic and natural foods.
  • Amazon Prime members get exclusive discounts and free two-hour delivery in many areas.
  • Known for tough quality standards which include no artificial preservatives or flavors.

Imperfect Foods

• Overview: Imperfect Foods delivers groceries that in a way, are different from traditional grocery store appearance standards which reduce food waste and offer savings to their members.
• Key Features
  • Weekly delivery of “imperfect” produce and pantry items.
  • Focus on sustainability and minimizing food waste.
  • Lower prices on natural and organic products compared to conventional grocery stores.

Public Goods

• Overview: Public Goods provides a subscription-based service for eco-friendly, sustainable, and health-conscious products, which range from groceries to a variety of household essentials.
• Key Features
  • Affordable prices on organic, sustainable products.
  • Minimalistic packaging with a high focus on eco-consciousness.
  • Wide variety of products which include personal care, home goods, and pantry staples.

Misfits Market

• Overview: Similar to Imperfect Foods, Misfits Market provides organic and sustainably sourced groceries which also include “ugly” produce, at a discount.
• Key Features
  • Subscription service for discounted organic produce.
  • Focus on sustainability and minimizing food waste.
  • Expanding into pantry staples and many other grocery items.

Azure Standard

• Overview: Azure Standard is another popular natural and organic food supplier that provides bulk buying options, suitable for those looking to stock up on pantry items.
• Key Features
  • Bulk-buying discounts on a variety of organic foods and groceries.
  • Wide selection of natural products which include personal care and household goods.
  • Delivery options to drop locations in several regions.

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Conclusion  

Canceling your Thrive membership has been designed to be a straightforward process that ensures a hassle-free experience for members who have decided to leave. Whether you are using Shopify, Square, or Clover for billing, the platform makes sure to offer you clear and simple processes and steps to transition from a paid subscription to their Free Basic plan. This is not only for ensuring that you won’t be charged in the future but also enables you to maintain limited access to Thrive services in case anytime later you decide to reactivate or upgrade at a later time.

Frequently Asked Questions