How To Cancel ClassPass | Follow To Cancel

ClassPass is an exceptional place to go for fitness and beauty maintenance. This platform offers access to many gyms, studios, and wellness centers worldwide. It is a versatile and very convenient way for members to keep active, refreshed, and primed. Are you looking for a Fit class, a reservation in one of the best salons, or a digital workout can be booked, ClassPass offers everything. You can cancel your ClassPass membership if your needs and preferences have changed or if there is an alternative that serves you better.

ClassPass operates in more than 28 countries and that is phenomenal. It boasts tens of thousands of partnerships with health and wellness clubs around the globe. It caters to members who require both in-person and virtual fitness options. Salon and spa appointment services from ClassPass provide even more flexibility as part of the overall package one-stop shop for those who put a premium on self-care. With all these perks, it is no wonder people sign up, but sometimes, cancellation is the best option.

If you have lost interest in continuing your ClassPass membership, then you do not need to worry about that because canceling the membership process isn’t as complex or difficult. You will either cancel through the ClassPass website or the mobile app. For that, you need to access your account settings, find the “Manage Plan” button, and work through the rest of the process to cancel your membership. Whether it’s a break from fitness or just going off to another service, ClassPass makes sure its members can cancel without any problem.

Further down in the following sections, we’ll explain in full detail both through the website and via the application how you can cancel your membership. We also have some tips to avoid any suspicious charges. So if you’re ready to move on from ClassPass, let’s continue reading so you can do this process easily and efficiently.

Is There a Free Trial for ClassPass? How Can You Cancel It?

Yes, ClassPass offers a free trial for first-time users who have yet to sign up. During this free trial, you will receive free credits that allow you to try many other types of fitness, including yoga, cycling, gym visits, and Pilates, for 14 days. This is ideal since it allows you to explore so many fitness classes and wellness services offered by ClassPass free of charge.

But if you would like to opt out of a paid membership subscription then it is important that you cancel the trial before it ends on the 14th day. If you do not cancel before this period elapses, your free trial will automatically transition into a paid subscription. Most of the time, auto-renewals sneak by without your awareness, and therefore, you need to keep in mind the end date of the free trial.

The ClassPass free trial can be canceled, on whichever website or app you prefer. You need to log in to your account, go to the Manage Plan section where the cancellation option is found, and follow the next steps to end your free trial. If you forget to cancel your free trial on or before its expiry date then you will get charged for it.

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How to Cancel ClassPass Membership Through Website?

The following are some of the steps to cancel a ClassPass membership online:

1. First of all, open your web browser and the official website address of ClassPass. Make sure to have a stable internet connection. At this point on the homepage of the website, you will see your profile initials which are typically placed at the top right of the home screen.  
2. After that, click the “Log in” button at the very top right side of the homepage. You can log in by using your credentials such as your email address and password you had created for your ClassPass membership account. In case you do not remember your login details, you can also have other options to log in. 
3. After you successfully log in, Your name will appear at the top right corner of the page. You can tap on your name and you will see a drop-down menu. Now click on “Profile” and you will be taken to the settings of your account where you can manage your “My ClassPass Membership.” Then you may be asked to add your personal information and membership details. 
4. Now you will have to select options from the settings in your profile down to where it says something like “Cancel Subscription.” You can click on this option to cancel your subscription. You might be asked to share the reason for canceling your subscription. This is how the ClassPass membership team learns from the customer’s suggestion to improve their services. This step will complete the cancelation of your subscription.

By following all the steps, you will be able to cancel your ClassPass membership without having any issues.

Pros

The following are some of the advantages of canceling a ClassPass membership in an all-inclusive manner. 

1. You can cancel online anywhere and at any time, even without directly contacting customer service. 
2. Most of the time, it’s quick, and it saves a lot of time in comparison with other methods of reaching out like calling or emailing.
3. Everything is clear with all steps, and the cancellation is immediately confirmed, with no doubt that your subscription is canceled.
4. You do it yourself and satisfy yourself, ridding yourself of the frustration of waiting for customer service representatives.
5. The steps for canceling a subscription are well outlined on the website, and the user can follow them through with ease to complete the process of cancellation.

Cons

1. It requires reliable internet which could be a challenge on your part.
2. In case you have a problem logging into your account, then the process of cancellation will be delayed and it may require other steps to resolve the problem.
3. Though the process is easy and simple. It still may remain out of reach to some users to use websites or online forms. 
4. In case you fall into trouble or have a question regarding the process of cancellation that you are processing, then you won’t have the immediate help of a customer representative.
5. It shall help automate something that might cause problems for me with the correct detailed information in certain options, such as pause instead of cancellation.

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Cancel ClassPass From the App

To cancel your ClassPass membership right from the app. This is one convenient and efficient method. Here are the steps to do it: 

1. You will have to open the ClassPass mobile application on your smartphone. First of all, check that it’s running on the latest update for better performance.

2. Then you can use the login details, such as a username and password, to open the application. In case you forgot this, then the application has some recovery options.

3. After logging in, you can proceed to the account profile area that might be shown as “My Account.” This is usually included in the main menu or as an icon on the app’s home screen.

4. Under the membership, tap on the “Manage Plan” button. Scroll down to the section called “My Subscription” and then hit “Cancel Plan.” The link will redirect to a page that is going to take you through the process of cancellation.

5. Now, a form will appear that requires filling in your details, such as full name, member ID, and contact information. Make sure all information is correct to avoid any problems with the cancellation.

6. Fill in the details and click the “Submit” button to proceed. You will be taken to the next step in the selection of your subscription plan.

7. Select from the list your current subscription plan. This is to ensure that you cancel the correct subscription plan.

8. You can be asked to provide a reason for your cancellation. Choose the best possible reason from the given choices or summarise an explanation if necessary.

9. You would eventually confirm the payment mode for the final cancellation of your Subscription. This step may require you to confirm the pending dues or a fee that is generated by the cancellation process.

10. Follow the on-screen instructions to confirm the payment. This can be in terms of the provision of information regarding payment or verification of already existing means of payment. Once confirmed, this will process the cancellation of the subscription

These steps will help you cancel the ClassPass membership right inside the app, which is much more convenient than having to call or cancel via email. You just need to make sure to have that confirmation message or email for the completion of the cancellation.

Pros

1. You can cancel at any time from any place, even right from your smartphone.
2. This process typically is quite fast and allows you to cancel the subscription in a few taps without the need for long phone calls or holding periods.
3. Most of the time you get instant confirmation that your cancellation has been processed and that’s a reassurance.
4. It normally gives you an app-based record of your cancellation, which might prove to be helpful in the future.
5. The app has a user-friendly interface that guides you through each step in the process of cancellation.

Cons 

1. It might be a buggy application or it may have some other technical issues due to which you will not be able to cancel your subscription.
2. Any person who is not comfortable using an app or a smartphone will find the process confusing or perhaps challenging.
3. Deep of any problem with the cancellation process, you may have limited support as compared to the other methods in regard to customer service.
4. You must remember your login credentials and have access to the account on the app which might turn out to be quite a barrier. In case you forgot your password or face technical difficulties during the login process.
5. Cancellation of the app may not be processed immediately at a time when you and hence you can experience potential delays and follow-ups to make sure that the cancellation of the app has taken place.

Also, read How To Cancel Thrive Membership | Follow These Steps To Cancel

Final Words

ClassPass offers the greatest number of services to help you stay fit, healthy, and beautiful through its huge network of studios, gyms, and wellness centers. Whether you are a yoga, cycling, or pilates person or even want beauty treatments, ClassPass gives you access to a whole range of activities. Although this might be the case, if you have since decided that their service plan no longer fits your needs or that you found something better elsewhere then you can cancel your membership quite easily. Just go through the cancellation process given above to end your subscription without any trouble.

If you are not still very sure how to cancel your membership or perhaps have some other kind of doubt about your membership then you do always have the option to contact ClassPass Customer Support in case you need any help. Their people will attend to your questions or doubts right away and make sure that all issues are settled as soon as possible. The website, chat, or contact form may be used for getting the help needed for one to go through all those issues about their ClassPass experience in a polite manner.

Frequently Asked Questions