How To Cancel Smile Direct Club

Have you tried Smile Direct Club and the outcome was not so great? If you want to cancel the subscription then this is the place to be and we will make it easy and simple. Sometimes, treatments do not work out as planned. This is perfectly fine and canceling your subscription with Smile Direct Club to help you go forward without too many troubles.

A nice smile can do wonders and it’s one of the very first things a person notices. A great smile leaves an impression for many years, after time, and even long after that. Smile Direct Club seems to want access for everyone to affordable dental care by offering a more open, clear invisible aligner to start working on shaping up their teeth gradually. Plans are made for people seeking an affordable way to straighten their smile involving no braces. It’s a promising service for many people, but not everyone may be left satisfied with it sometimes.

If you have actually decided on cancellation, then the process really is quite simple and doesn’t consume much of your energy. For that purpose, you can contact Smile Direct Club’s customer service to inquire about cancellation. They offer choices if you would like to speak with a representative over the phone or prefer their online chat service as per the option you feel is best for you. They will help you through the process, and you won’t have much stress to complete the cancellation process.

Once you connect with them, they may ask for feedback to help them understand why you are leaving. This may help them by improving, and it also gives you a chance to talk about particular issues. Whether you’re merely looking for alternative treatments or you are moving on to other options, Smile Direct Club’s support team can help you finalize your decision.

How To Cancel Smile Direct Club Over The Phone?

There are a few things you need to know if you want to cancel your Smile Direct Club membership. For one, if you have ordered a Smile Kit, you will need to initiate the return of it if you do not plan on going forward with treatment. To cancel, you will be required to return this kit, so reach out to their customer support team for the steps and any applicable fees.

If you’re driving to an appointment, Smile Direct Club cancels that appointment which won’t result in penalties to you as you can always get in touch with their customer service line.

1. First of all, you can call 1-800-848-7566 to cancel the Smile Direct Club customer support team. You need to keep all your membership details and personal information on hand to help route the representative to your account and expedite the process clearly and thoroughly.
2. When you get in contact with one of the customer care representatives, let them know that you would like to cancel your subscription. Don’t forget to call them in the normal working hours. 
3. Mention all the reasons for cancellation. Provide them with any information they may request from you, be it a subscription ID, full name, or contact information. This is quite vital for verifying your identity and making sure that they cancel the right account. 
4. After you request the cancellation, you can ask the representative to email you upon the completion of the process of cancellation. This confirmation reassures you that your membership has been canceled and provides you with a record of the transaction for reference. 

By following these steps, you can easily cancel the Smile Direct Club Via Customer Service by calling them without any hassle or problem.

Also, read How To Cancel Zen Internet Contract | Cancel With These Steps

Advantages

• This process will clearly state your issues and get confirmation from the customer care representative immediately. 
• You can actually rectify your queries that you may have during the process of cancellation.
• Customer care teams are capable of giving personalized help which might explain the fees, refunds, or other alternative options. 
• You will be sure that it is canceled immediately and you can relax.
• If you think that it’s more convenient to have a chat with someone over a call rather than going through the websites and email, then calling might seem easier and more comfortable for you. 

Disadvantages

• You may have to hold through for a really long period of time before you get through to the agent, and it becomes very frustrating and time-consuming.
• Phone support is generally available for certain hours. Therefore, this may be a bit of a hassle in case one wishes to cancel outside these hours.
• There may always be scope for miscommunication or misunderstanding while taking over the phone that may delay the process.
• Unlike email or online cancellations, the phone cancellation method doesn’t give one a written record, which may be a problem in case there are some disputes or issues later. 
• Customer service representatives may trouble you to continue with the service or have alternative plans, and that could just make it a little more complicated if you are really determined to cancel.

How To Cancel Smile Direct Club Via Live Chat?

In case you hate calling to manage your subscription, Smile Direct Club provides a convenient alternative through its live chat feature. You can talk with a customer service representative without the need to make a call, which is quite ideal for people who want written answers. You can use this method by logging onto the Smile Direct Club website and looking for the live chat button, which is always placed at the bottom corner of each page. You can start a chat and then present what is bothering you or ask for assistance with your subscription, including its cancellation.

The live chat feature ensures a responsive and efficient experience, so you do not feel pressured by the call. You can ask as many questions as you need to be certain, point out any sort of uncertainties, and get all the directions from the representative on how to proceed regarding canceling your membership. Additionally, this approach sticks support material in writing in case the same hint is needed later. Live chat lets you easily navigate your subscription to Smile Direct Club in a way that’s just convenient and preferred by you.

1. You can cancel your Smile Direct Club online by contacting the service team through the Live Chat. To do this, you must log in to your Smile Direct Club account via the official Citi website. Once you do, open the “Contact Us” feature, and then choose Live Chat. This will make it possible for you to chat with one of the representatives on your screen. They will assist you in deciding to cancel. 
2. To start with, log into your Smile Direct Club website. Make sure you are in such a position to have the username and password ready to log into your accounts. This is one of the significant steps as you are going to obtain the access you need. This will allow you to make any appropriate changes within your account settings as well as communicate with customer support. 
3. If you already have an account, then log in and navigate to the “Contact Us” link, which is usually located on account settings or at the bottom of the homepage. Open the page and click to reach out to the customer department of Smile Direct Club through this link for help with anything, including canceling a Smile Direct Club Subscription.
4. After reaching the “Contact Us” page, just click on the option to start a Live Chat with a customer care representative. Begin the chat once connected and explain all in detail about the reason for how to cancel your Smile Direct Club. The agent will take you through the necessary procedures to ensure your cancellation request is received appropriately. 

Also, read How to Cancel Zoho Account | Follow These Easy Steps

Advantages 

The following are some of the advantages of canceling the Smile Direct Club Subscription via the Live chat option are mentioned below:

• You can cancel your EveryPlate Subscription online, which is very convenient. This means that you can cancel your EveryPlate Subscription from anywhere, for example, your home, and you do not necessarily have to call or personally visit a physical location.

• In most cases, the chat interactions are recorded, so you have a written record of your conversation and a confirmation of your cancelation for reference in the future.

• Most of the time, you won’t have to listen to elevator music because this is much better than customer service phone lines with painfully long waiting lines.

• If someone is not comfortable speaking over the phone, chat offers a better environment where one can take his or her own sweet time to frame an answer.

Disadvantages

• No face-to-face or vocal communication can make it harder to describe complicated situations or ask questions with details.

• The response time varies, and in the case that the chat representative is busy, you may get delayed from getting the necessary aid.

• Any kind of technical glitch or mishap in the internet connectivity may disrupt the process of cancellation and frustrate you.

• For many of you, the experience will be less personal, which in the end will affect your overall satisfaction with the service.

• The chat service may not be available 24/7, thus limiting your ability to cancel outside regular business hours.

Also, read How To Cancel All You Can Books Subscription | A Complete Guide

How To Cancel Smile Direct Club Via Contact Form?

Cancelling a Smile Direct Club Via Contact Form is one of the simple steps that you can do for their services and can be made through their online form so follow the details below on how to do it:

1. You can start by visiting the Smile Direct Club website and going to their Contact Us page. There you find the form that is specifically designed to answer customer inquiries. It is here that you will start the process of cancellation of your membership. Thus, you need to take some time to gather all the information concerning you before it, like account information so that you do not get stuck at any point in this process. This will make sure that you are precisely at the right place where you can cancel your membership online.

2. You will be expected to complete all the details regarding the personal information of the individual in the form. These include the name of the individual, the email address, the phone number, and his account number at Smile Direct Club. These details will serve to identify your account and at the same time, you need to make sure that cancellation is tied up with the proper membership. You will see to it that you complete the form so as not to delay the processing of your cancellation request.

3. Clearly type in the Message Box what you want to cancel your Smile Direct Club membership. Remember to input any other information like account number, which will enable speedy processing. You can also state why you are canceling the membership or the date when it should expire.

4. Once you have filled out the form’s entire information and double-checked everything, click the “Send the Message” button. Your cancellation request will reach Smile Direct Club. After you have submitted your request, you can be certain that Smile Direct Club will get back to you after reviewing your cancellation request and accepting your cancellation. Look out in your inbox for confirmation or more instructions about the status of your cancellation.

By following the given steps, you will be able to easily cancel of membership through their Contact form. After they process your cancellation, further communication with them is expected.

Also, read How To Cancel Burn Boot Camp Membership | Cancel With These Methods

Advantages

Following are a few of the advantages of canceling the Smile Direct Club Via Contact Form all-in-all. 

• You can do an online cancellation from anywhere and at any time even without having to contact customer service directly.
• Most of the time, it’s quick and really saves much time compared to other contact methods, such as calling or emailing.
• You can see everything along the steps, and the cancellation confirmation is immediate; there’s no doubt that your subscription has been canceled.
• You do it all by yourself, which is satisfying and removes the frustration of being on hold by customer service representatives.
• The website clearly explains the steps of how to cancel the subscription, and the user can easily go through them to the end.

Disadvantages

• It requires a reliable internet connection which might be a challenge to you.
• In case there are problems in logging into your account, then the cancellation process will be delayed or it will be other ways of solving such a problem.
• While the process is easy and simple, it still might remain a bit difficult for some users who are using websites or online forms. 
• In case you get in trouble or have a question during the process of cancellation you are processing, then you will not have the immediate support of a customer representative.
• This automation can create problems for me with some key details or options, like pause instead of cancellation.

Also, read How To Cancel Hayu Subscription On Amazon | Follow These Easy Steps

Final Words

Smile Direct Club tries to come up with an affordable way to straighten and clean your teeth so that you can flaunt one you are proud of. Your treatments will show visible improvements, and you’ll be more comfortable showing off your pearly whites. You are at liberty to cancel your membership if at any given point you feel that the treatment is not doing what you want it to do. 

Unutilized clear aligners can be returned to the provider, and you might be refunded according to the current refund policy. Such flexibility allows you to have the freedom to choose what might favor your journey in dental health without being coerced into a plan that does not favor you.

Frequently Asked Questions