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How To Cancel Premier Inn Booking


If your schedule needs to change and you don’t want to stay at Premier Inn then don’t worry you can cancel easily. Premier Inn is one of the most popular hotel chains in the UK with convenient methods of dealing with bookings online. From a last-minute change to a personal emergency or just because you changed your plans, you can cancel a reservation in a few simple steps. We will walk you through the process to make sure your cancellation is as easy convenient and free of confusion.

Premier Inn is premium for comfort, and value, and has a fair number of locations throughout the UK and beyond. From their own website, room booking is straightforward like that. You can simply choose your location, the type of rooms you need, and the services right from their website. It does not matter whether it is for business or a holiday with the family, Premier Inn promises a comfortable, convenient stay. However, life does involve unexpected changes in plans. You need to postpone or cancel your trip altogether, you have to cancel your booking at Premier Inn not to be charged extra.

You can cancel your booking at Premier Inn effortlessly by using their cancellation page where you must enter your booking reference number combined with the last name you employed during the process. Clicking the Submit button will cancel your booking once you’ve submitted it. The cancellation solely depends on the status of your booking and you will get a refund for it. You must always check the cancellation policy on the specific booking you’re attempting before you do it because some bookings are non-refundable and come with terms that depend on which rate you booked into the room.

If you are not sure or run into any issues while trying to cancel then you can refer to the representatives of Premier Inn’s customer care team for help to cancel the reservation concerning possible charges or refunds. In fact, when canceling up until your check-in date, it is just best to call them directly so everything gets processed properly.

What Is Premier Inn Cancellation Policy?

Premier Inn policies on cancellation differ according to the room type you may have booked. Premier Inn makes various booking options and each has different cancellation policies that serve different needs and allow flexibility according to your plan. Whether it is a Flex, Semi-Flex, or Standard room you have booked, awareness of these policies helps you save from extra charges and be aware of whether you could get a refund.

If you opt for a Flex room to get some more flexibility, then you have the right to full flexibility. You will therefore be allowed to cancel your stay even up to 1 pm of the day when you had intended to spend there. This will be more than ideal for people whose plans might change in an instant without any notice you would have a more peaceful time knowing you will not be penalized for canceling at such a late time in the game. During this period, you are fully reimbursed for your booking amount if you cancel.

Semi-Flex will charge you a little less and allow you the option of canceling up to 3 days before your date of stay with no problems at all. If you do that during this period, there will be a full refund.  This room option is very much a happy middle ground and offers a competitive rate as well as a fair cancellation policy for those who have a rough idea of their travel plans but may need to adjust.

The last category is for Standard room bookings, where the stays are usually the most budget-friendly but also have the least leniency in terms of cancellations. For a refund, you must cancel within 24 hours of the reservation or booking. Past this period, you will probably lose all claims to a refund, so, in cases where you change your plans, you have to act on it very quickly.

The exceptions indeed are quite clear and if it is Premier Inn that cancels your booking or for any reason cannot accept your reservation then you will get a full refund regardless of what type of room you had booked. It goes without saying that you look at the particular cancellation terms when you make a booking so that any sort of nasty surprises are avoided, but with these flexible options, Premier Inn leaves you plenty of room for the operation.

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How Can I Cancel My Premier Inn Booking?

How To Cancel Premier Inn Booking

You can cancel your booking at Premier Inn at any time from their actual website. Here’s a step-by-step breakdown in detail on how to do it:

1. First of all, you need to proceed directly to the Premier Inn website, and on the other side, you will find a direct link on the special cancellation page of your confirmation email. From this page, you will go ahead and complete the cancellation process. Before that, you need to make sure that you have all the following ready.

2. On the other hand, if you want to access your reservation then you will need a Booking Reference number. You can easily get this from the confirmation e-mail that was sent once you had completed making the first reservation, and this reference number is very important in pulling up specific details for your booking.

3. Apart from the reference number, you will also be required to fill in your surname and date of intended arrival in your booking. It helps Premier Inn find and process the correct reservation under your name.

4. Once you enter your details in the correct way then you can click the Cancel button. This will send a cancellation request. You will be asked to confirm that you want to make the change by clicking Confirm Changes. At this point, your booking will be officially canceled.

5. Once you have concluded the cancellation process, you will receive an email from Premier Inn confirming that they have received your cancellation application. This will be to confirm that your application for cancellation has gone through as expected and you will keep this as proof and therefore, do not lose it.

6. As you provided that you are eligible for a refund and any room type or cancellation time then you will be refunded within 3-5 working days. Of course, the money will be credited to the card or other means of payment you used at the time of booking-though processing times vary according to banks.

By following these guidelines to know how to cancel your booking at Premier Inn without trouble and get assured that your refund is processed in time.

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How To Amend Premier Inn Booking?

If you want to change your booking of a room in Premier Inn then you can do this rather easily on the Internet. Here’s how to do it step by step.

1. To start the amendment process you would want to visit the Premier Inn website. Or if you prefer, you can easily use a link that may have been included in the confirmation email which allows you to be taken directly to the page for your booking to amend your existing reservation, this will take you directly to where you can amend your existing booking. You need to make sure all your details are on hand before doing so.

2. Just like when you booked originally or canceled, you will use your Booking Reference number, Surname, and the Arrival Date of your reservation. This information is quite important for Premier Inn to track your booking so that you can alter it. To locate your reference number then look in the email in which your original booking confirmation was sent to you.

3. Once you have searched for your reservation, you can click on Amend. From there, you can edit different aspects of your booking, most of which include the date of stay, preferred rooms, and guest contact details. When you are all set with the changes you want then confirm changes to finalize your changes.

4. When your amendment request is accepted, Premier Inn will send you a confirmation email. The booking is completely updated with all the details of the amended reservation and any changes you may have made to it. Be sure to save this for future reference.

By following these simple steps amend your online Premier Inn booking and get a confirmed stay that fits your revised plans.

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Final Words

Premier Inn provides a wide range of hotel rooms at different prices. Hence, travelers can very comfortably find affordable to be very pricey and luxurious accommodations for a stay and also get excellent great amenities such as complimentary Wi-Fi, comfortable bedding, and on-site dining. Another reason why people spend their business or leisure time in Premier Inn is that these hotels are strategically located in most cities.

Premier Inn provides a stress-free cancellation policy if you want to change your travel plans and cancel your booking. According to the type of room you choose, you can easily cancel your booking through the following process. You simply go through their website, provide your booking information and your cancellation will be done effectively. After completion, you will get a confirmation email, and if your refund is eligible then it will be processed within a few days.

Frequently Asked Questions

How do I manage my Premier Inn booking?

You will be able to manage or alter your booking through Premier Inn by just accessing their website. In order to proceed to make a change on your booking then click on the link Premier Inn Cancellation or Manage Booking. On that webpage, you need to find the Top Navigation Bar. There you will be able to find the option to click on Manage Booking. Please provide the following on visiting this page the Booking Reference number, your Surname, and Arrival Date.

Will I Have a Refund at Premier Inn?

Yes, Premier Inn will offer you a refund if you cancel your booking based on the time agreed upon in your booking. While the majority of bookings are refundable within 24 hours of making your reservation then some rooms bear specific cancellation policies that differ from each other and might not be refundable depending on your kind of room.
Once you receive your cancellation confirmation email, you can expect the refund usually in 3-5 working days. If this money has not been reflected in your account after 10 working days then contact their customer service on 0333 003 8101.

How to Contact Premier Inn Customer Service?

If you have any type of issue with respect to your booking or stay, then you must learn that you need to be aware of their website by reaching out to their Contact Us page at Premier Inn.
On the other hand, you can even communicate directly with an agent by calling their customer service number at 0333 003 8101. The support team is there to help you with any kind of questions or concerns that you may have about your booking or services with Premier Inn.

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