How To Cancel Lumosity Subscription

If you feel the Lumosity program wasn’t up to the expectations as advertised and didn’t live up to what was promised then you have all the freedom to just cancel your subscription. Fair enough, if the program isn’t up to par or if the time has simply come to go on to something else, then don’t get stressed, I can make the cancellation of your subscription effortless, and canceling your subscription itself is quite straightforward.

Lumosity is basically an online subscription-based service that offers so many games and exercises that eventually aim at improving your cognitive capabilities for memory, attention, flexibility, speed, and problem-solving. With a personalized experience, it will stimulate and challenge your brain. You also get to monitor your progress and set goals for self-improvement. There are times when these programs don’t work for everyone. If you aren’t getting the desired results then it’s probably time to change them.

Although this is surely quite a frustrating problem canceling a Lumosity subscription is not too complicated. You will simply need to log onto the official website when you log into your account. From there, you can go to your Account settings where you should see an option to manage your subscription. When you select “Manage,” you will be brought to the option that is labeled “Cancel Subscription.” Then you just follow the prompts to confirm and your subscription will be canceled.

In this article, I will guide you through the different steps you can take to cancel your subscription to Lumosity depending on what device or platform you are using. Let’s just dive in and make it easier for you.

How To Cancel Lumosity Subscription? 

You can easily cancel the Luminosity subscription either via their official website or via iOS or with the help of an Android device. All these methods are explained in an all-inclusive manner.

How To Cancel Lumosity Subscription On Website?

You cancel your Luminosity subscription as follows:

1. You need to access either the Luminosity website through your mobile phone or laptop. Once you access the site or the application, you will need to log in using the username and password. Having logged in, you’ll then be able to access a unique dashboard where you will be able to view modifications on your account settings.

2. Log in to your account and go into the account dashboard settings that are there. There you would have found different types of options, most of them regarding your account, such as managing subscriptions. Observe those settings for a while so that you can understand how you would cancel your subscription.

3. Look inside your account settings for ‘Manage Subscription’ or something to that effect in the text. Click on that and you will have the option to cancel your subscription. Once you click the ‘Cancel Subscription’ button, it finalizes the cancellation.

4. Once you have confirmed the cancellation of your account, then the Luminosity subscription account will automatically be downgraded to a free plan. That is, you will not access the premium features of Luminosity, but you can still use the app on its basic version.

That is how by following all the above steps about canceling your subscription you will do it and succeed so that you won’t be charged in the upcoming billing cycle. You always refer to Luminosity customer support for further clarifications or issues you may require.

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Advantages

The following are some of the advantages of canceling Luminosity Subscription in an all-inclusive manner. 

1. You can cancel online from anywhere and at any time even without having to contact customer service directly.
2. Most of the time it’s quick and saves a lot of time in comparison with other methods of reaching out like calling or emailing.
3. You can see all the steps and the confirmation of cancellation is instant,  just leaving no doubt that your subscription has been cancelled.
4. You do it all by yourself, which is satisfying and removes the frustration of being on hold by customer service representatives. 
5. The steps involved in canceling the subscription are well-detailed on the website, and the user can easily follow them through to complete the process of cancellation.

Disadvantages

1. It requires a reliable internet connection which could be a challenge on your part.
2. In case you have a problem logging into your account, then the process of cancellation will be delayed and may involve other steps to resolve the problem.
3. Though the process is easy and simple. It might remain difficult for some users to use websites or online forms. 
4. If you get into trouble or have a question during the process of cancellation that you are processing, then you won’t have the immediate support of a customer representative. 
5. The automation of this process might cause problems for me with certain important details or options such as pause instead of cancellation.

How To Cancel Lumosity Subscription On iOS? 

If you are an iPhone user and purchased your Luminosity subscription through your iPhone, then canceling the subscription is quite easy. You need to follow the steps that are mentioned below: 

1. On your iPhone, open the Settings app. This is the place where all the settings of your device can be managed, including all the subscriptions effectively. 
2. Now tap on your name. Your name will be typically placed at the very top of the Settings menu. Tapping on it will open Apple ID settings, which includes the majority of the setting options.
3. Then, you will see an option in the Apple ID settings that says, “Subscriptions” You can tap on that to manage all your active and expired subscriptions related to your Apple ID. 
4. From the list of subscribed applications find the option “Luminosity subscription” Tap on it to open your Luminosity subscription details.
5. Under the Luminosity subscription details, you will find the option that says “Cancel Subscription.” You can tap on it to move with the cancellation of your subscription.

By following all these aforementioned steps you will be able to easily manage and cancel your Luminosity subscription right from your iPhone. This will make sure that your subscription is canceled. By following all these aforementioned steps you will be able to easily manage and cancel your Luminosity subscription right from your iPhone. This will make sure that your subscription is canceled effectively and you will not incur any charges for this service. This is one of the best ways to end your subscription through the Apple ecosystem. 

Benefits:

1. You can cancel the membership at any point in time right from your iPhone settings.
2. If you are cancelling the membership through the iPhone then it makes sure that all your active subscriptions remain connected to your Apple account.
3. You also get the benefit of push notification which will let you know the cancellation of your subscription status.
4. The easy user interface is what makes it easy to manage your subscription within the iPhone.
5. In this, you have no trouble calling the customer care representative as you can do it all by yourself in the iPhone settings.

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How to Cancel Luminosity Subscription on Android Device?

If you are an Android user, then cancellation of a Luminosity subscription takes only a few steps, which are as follows:

1. First of all, open the Google Play Store application on your Android device. This is where you handle all your app memberships.
2. Now, you will see three horizontal lines that are typically placed at the top left of the screen. It will open the menu and then give various options and settings in the Google Play Store.
3. Then, select “Payment and Subscriptions” and tap on the “Subscriptions” option that will show you all the subscriptions associated with your account.
4. Once you tap on it, you will navigate to the list of all active subscriptions. In this list, locate “Luminosity subscription” and tap on it to open the subscription details.
5. Now, you will find the ‘Cancel Subscription’ under these subscription details. Tap on this to start the cancellation. 

By following all these steps, this guide will enable you to manage your Luminosity subscription directly from an Android device through the Google Play Store. In the end, you won’t be charged any more for services you no longer intend to use.

Benefits:

1. Android gives direct access to the Google Play Store and makes the management of subscriptions much easier and faster.
2. You can also get instant confirmation of your subscription status right from your Android device.
3. It saves you a lot of time as you don’t need to interact with any customer care representative for this matter.
4. With Android, you get easy navigation and the user interface is easy to operate.
5. You don’t have to pay any surcharge with zero fees or cancellation charges.

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How To Cancel Lumosity Subscription By Contacting Customer Service?

If you like Lumosity’s customer care team to cancel your subscription, do the following;

1. First of all, you need to use your internet browser and go to Lumosity.com. You will start the cancellation process from their support page.

2. Then, you have to move down to the bottom of that page to where it says “Help Center” and click on that link to access support resources.

3. Now, you need to visit the Help Center and click the “Contact Us” button. What you will be doing below will be a direct way to contact their support team from that page.

4. Then you will be able to view a form designed to give assistance. You should add important information relating to your account to be complete when filling out the form.

5. It is also important that you fill in all the details correctly so that the support team can easily identify your subscription.

6. Select “Billing and Cancellation” from the drop-down list. That will tell them that the subject of your communication is cancellation and so they must forward it to the right department without any delay.

7. You should write a description explaining why you want to cancel your subscription. State clearly what you want, and they will get exactly what you need. You can mention any additional information that might help their team process the request easily, such as your email or your account ID.

8. Afterwards, a customer care representative will contact you in a matter of hours. They will guide you step by step on how to cancel the subscription. They will allow you to complete the cancellation process and ensure that you are not charged for anything further.

The issue of canceling goes away because it gets done by a professional for you. You don’t have to click around in your account settings to figure out how to cancel and the support team end and they’ll take care of everything. It is especially helpful if you are not sure how to cancel on your own.

Final Words

We hope the methods here in this guide have helped you identify the ideal way to cancel your Lumosity subscription that is completely based on the device or platform that you are using. Whether you choose to cancel through the website, contact customer support, or through a mobile application, each of these methods is designed to give you flexibility and ease in managing your account.

Frequently Asked Questions