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How To Cancel HughesNet | Follow These Easy Methods


If you think that you are repeatedly encountering issues with your HughesNet internet which is not that fast then it is probably about time to switch to some other provider such as Starlink or Viasat. Both of these provide satellite internet services with different features that can better serve what you exactly need. Changing can give you a much better connection experience if HughesNet has not been doing the job for you. But of course, before you do so, you have to know how to cancel HughesNet and its implications.

Canceling HughesNet isn’t particularly complicated but there are some details that you would want to know that can make for an easy and convenient cancellation process. HughesNet has a cancellation policy so it may show up early termination fees when you get out of your contract. These costs differ regarding the term of your contract and how much time is left in that contract. To know this actually can avoid more than minimal surprise during the process of canceling HughesNet.

Apart from the disconnection, there are other options like transferring or changing services. In case you have a move, you can make a change of HughesNet service to your new place and not have to start all over with another service provider. You can put your service on hold during a temporary vacation period if you are just temporarily relocating to avoid paying for a service that you are not using. In addition, you may change its ownership or billing information in case there is a member of your household that might take care of it.

Eventually, this will make the cancellation process much easier and simpler when you know what options you have in your hands. You should spend some time weighing your alternatives and forming well-thought-out plans for the next step. Choosing whether to cancel HughesNet or change your service can lead to a better internet experience as per your specific need.

How To Cancel HughesNet Internet?

Yu can cancel HughesNet Internet via Live chat or via phone call and email. Let’s discuss each of these methods given below:

How to Cancel HughesNet Internet Via Live Chat?

The following are some of the steps to cancel HughesNet Internet via Live Chat in a comprehensive manner.

  1. You can cancel your HughesNet Internet online by contacting the service team through the Live Chat. To do this, you must log in to your HughesNet Internet account via the official HughesNet website.
  2. Now, you will have to select the “Help and Support” option on your screen.
  3. Once you do, open the “Contact Us” feature, and then choose Live Chat. This will make it possible for you to chat with one of the representatives on your screen. They will assist you in deciding to cancel. 
  4. To start with, log into your HughesNet website. Make sure you are in such a position to have the username and password ready to log into your accounts. This is one of the significant steps as you are going to obtain the access you need. This will allow you to make any appropriate changes within your account settings as well as communicate with customer support. 
  5. If you already have an account, then log in and navigate to the “Contact Us” link, which is usually located on account settings or at the bottom of the homepage. Open the page and select the “Live Chat Support” option to reach out to the customer department of HughesNet Internet through this link for help with anything, including canceling Fabletics Membership. 
  6. You can click on the option to start a Live Chat with a customer care representative. Begin the chat once connected and explain all in detail. You might be asked about the reason to cancel the subscription and you can state the same to cancel your HughesNet Internet. The agent will take you through the necessary procedures to ensure your cancellation request is received appropriately. 

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How To Cancel HughesNet Internet Over The Phone?

HughesNet

It is one of the phenomenal ways to cancel your HughesNet Internet Via calling one of its representatives and canceling the membership over the phone. You can do this in the following way:

  1. First of all, you can call 844-714-8494 to cancel the HughesNet Internet customer support team. You need to keep all your membership details and personal information on hand to help route the representative to your account and expedite the process clearly and thoroughly.
  2. When you get in contact with one of the customer care representatives, let them know that you would like to cancel your subscription. Don’t forget to call them in the normal working hours. 
  3. Mention all the reasons for cancellation. Provide them with any information they may request from you, be it a subscription ID, full name, or contact information. This is quite vital for verifying your identity and making sure that they cancel the right account. 
  4. After you request the cancellation, you can ask the representative to email you upon the completion of the process of cancellation. This confirmation reassures you that your membership has been canceled and provides you with a record of the transaction for reference. 

By following these steps, you can easily cancel the HughesNet Internet Via Customer Service by calling them without any hassle or problem.

Advantages

  • This process will clearly state your issues and get confirmation from the customer care representative immediately. 
  • You can actually rectify your queries that you may have during the process of cancellation.
  • Customer care teams are capable of giving personalized help which might explain the fees, refunds, or other alternative options. 
  • You will be sure that it is canceled immediately and you can relax.
  • If you think that it’s more convenient to have a chat with someone over a call rather than going through the websites and email, then calling might seem easier and more comfortable for you. 

Disadvantages

  • You may have to hold through for a really long period of time before you get through to the agent, and it becomes very frustrating and time-consuming.
  • Phone support is generally available for certain hours. Therefore, this may be a bit of a hassle in case one wishes to cancel outside these hours.
  • There may always be scope for miscommunication or misunderstanding while taking over the phone that may delay the process.
  • Unlike email or online cancellations, the phone cancellation method doesn’t give one a written record, which may be a problem in case there are some disputes or issues later. 
  • Customer service representatives may trouble you to continue with the service or have alternative plans, and that could just make it a little more complicated if you are really determined to cancel.

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How To Cancel HughesNet Internet Via Email?

You can easily cancel your HughesNet Internet via email. Here’s how to do it effectively and with less hassle: 

  1. You can start by writing an email and stating clearly that you wish to cancel your HughesNet Internet. The message you convey should be brief yet clear to deliver the required message across. You can also mention in it that you want to request the cancellation of your HughesNet Internet and on what date you want to cancel it. 
  2. You can address your issue at the customer contactus@hughes.in. This is the official email address of HughesNet Internet customer support, and addressing through this means guarantees that your request will go to the correct department. 
  3. Also, don’t forget to attach information in your email so that the Support team may have enough time to process the request. Ensure to proc the following details: 
  1. Your Full name.
  2. Account details.
  3. Contact information like a phone number or email address. 
  4. The reason for cancellation is optional but would be quite helpful.

You can also add other details that you may feel are necessary and relevant, such as the effective date of cancellation you desire.

Advantages

  • One of the advantages is that you will have an email for reference upon canceling the request if you need to refer to it or in case of disputes. 
  • You can send the email at your convenience without holding on to the line and waiting for the next available customer service representative.
  • Emails can be sent at any time. So you can cancel outside their customer support operation hours.
  • You can mention that you want to cancel and any other information in the letter, so no miscommunication will happen.
  • In emails, there won’t be the pressure of a live conversation as often representatives of companies may approach you to not quit their service.

Disadvantages

  • Email cancellation takes longer to effect compared to calling. This solely depends on the response time of the customer service team. 
  • It is different from phone cancellations, and you also will not get any immediate confirmation that your request has been received and processed. 
  • Your email may be missed in the inbox of the customer service department, which may delay the process of cancellation.
  • This may entail sending follow-up emails in case one does not get a prompt response or confirmation, which can be quite a hassle or challenge.
  • In case there are any specific questions or problems concerning your canceling, that’s handled through email, very well that can be much more sluggish and ineffective compared to direct discussion.

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HughesNet Early Termination Fee

You will get a full refund of your HughesNet order with no fees or penalties that are associated with your account, in case you decide you want to cancel the order before it’s installed. If you had any second thoughts at this point in time, it would be quite easy to have been a simple step for you. The ability to cancel at no financial cost allows you to consider your options with confidence by knowing that you are making the right decision before you commit to the service.

The cancellation terms come out very differently after activation of your HughesNet service. If you want to cancel within the first 90 days of activation and before completing your two-year term then you are looking at paying an ETF of up to $400. This is just a reason against the balance-out costs that were incurred during the setup and installation that HughesNet made for you and represents their investment in your service. This is particularly important to those who want to cancel their services shortly after acquiring them.

After the first 90 days, the termination fee pays down gradually at $15 per month remaining on the subscription. This should make it quite much more economically viable to cancel as you near the end of your two-year commitment. Therefore, knowing how much time is remaining on your contract will save you from termination fees that can really run high and would make it less problematic to decide if canceling is the best decision for your case.

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Final Words

HughesNet is a reliable internet service provider especially to rural people or businesses because the conventional broadband options at such locations are limited or not available. HughesNet’s satellite internet allows people to enjoy a working internet solution that can give them a consistent and available internet service anywhere in the world.

If you have previously subscribed to their service but now determine that it is no longer a good fit for you or that your circumstances have otherwise changed then canceling your service is quite easy. You can go through the cancellation process without any problem by following the mentioned steps for terminating your service.

It will be a good idea to contact HughesNet’s Customer Service if a problem arises or if you have questions about your account during the cancellation process. Customer Service representatives are trained individuals to help with all the concerns related to service – cancellation, billing problems, and return of equipment, among others. Whether you enjoy communicating by phone, email, or one of their online support channels, the company’s customer service is dedicated to helping you get the information you need to make an informed decision about your Internet service.

Frequently Asked Questions

Is early termination fees applicable in HughesNet?

Yes, there are early termination fees. You will be charged as high as $400 when you terminate the services right after you activate them but before the end of your 2-year contract. However, you will get reductions by $15 in every successive month. You can request a full refund if you cancel before installation.

How do I contact HughesNet’s Customer Care?

There are three methods through which you can reach out to HughesNet customer care services. The most direct one would be calling their customer support on 1-866-347-3292, You can also access the live chat section of their website, or mail them and reach out to their email support.

Can HughesNet Internet be canceled online?

Yes, you can cancel HughesNet’s internet service online. You can even use their live chat support for this. The cancellation request can be done via email also.

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