How To Cancel Clear Membership

My friend used to fly for 8-10 times a week and to avoid long queues at the airport he had subscribed to Clear, but when he changed his job, all settled and he canceled his Clear membership. I will share in this post what it takes to cancel your Clear membership and how you could do this. Maybe you also have switched jobs and now don’t feel any need to pay for this service which is charging on a recurring basis. 

A Clear membership offers expedited identity verification services, mainly for the airport security and some other select venues by making use of biometric data like fingerprints and facial recognition. Being a Clear member, someone can seamlessly bypass standard security lines at their empaneled airports and stadiums which makes the travel or event entry process faster and more convenient. Well, all this is something which you don’t need or maybe some other similar service provider is offering all these or maybe more services at a lesser price.

I have designed this guide to help you understand the simple and easy ways to cancel your membership with Clear. I have explained the processes in easy steps, but you still have to make sure that you understand the whole process and every single step and then only start to apply to avoid circumstances like additional charges or any such complication. Apart from this, I have also mentioned important terms and conditions on cancellation as outlined by Clear itself. 

Is Canceling Clear Membership Easy?

Canceling a Clear membership is a relatively simple process that you can easily complete online via your account settings or by directly contacting their customer support team. The steps simply involve logging into your account, navigating to the membership section, and choosing the cancellation option, but how would you exactly do that, is explained below.

However, I would again advise you to check for any cancellation policies, like fees or notice periods, which may apply depending on your membership plan. For any such details, Clear’s customer support is available to assist you if you need clarification with the prerequisites or charges. Understand below some important terms;

• Clear has stayed in their policy that they offer refunds on a prorated basis if you cancel within 60 days of being charged for your membership. After the 60 day period is over, your membership fees become non refundable on cancellation but membership still remains active until the end of the current billing period. 
• Even if you’re not in the 60-day window, you are still able to cancel to avoid automatic renewal. Remember that there’s a cancellation window to ensure that you don’t get charged again but you have to make sure that you submit your cancellation request at least 5 days before your next automatic payment date.

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How To Cancel Clear Membership? 

Canceling Clear Membership is simple and quick and if you correctly understand the methods to cancel as defined then canceling your Clear membership is a task which can be accomplished in minutes allowing you to manage your needs easily.

Whether you’re looking to pause any such services, reduce spending, or totally cancel the account altogether, you can easily do that hassle free. Below I have discussed all methods differently, make sure you understand them as mentioned and then only start to cancel to ensure your membership is canceled smoothly.

Cancel Clear Membership From Website

If you are looking for ways to cancel your Clear membership from the website, you can do so easily through the Member’s Area of their website. Follow the below mentioned straightforward steps to ensure a smooth cancellation process;

Log In to Your Member’s Area

1. Visit the Clear Website: Open your web browser and go to the Clear official website.
2. Access the Member’s Area: Click on the Login button, usually found in the top-right corner of the website homepage.
3. Enter Your Credentials: Feed-in your email address and password linked with your Clear account. In case it’s been long and you’ve forgotten your password, click the forgot password button and follow the prompts to reset it.

Manage Your Subscription

1. Locate My subscription Tile: Once logged in, navigate to your dashboard where you’ll see the My profile tile. This section includes information about your subscription status.
2. Select ‘Manage’: Click on the ‘Manage’ button linked with the ‘My profile’ tile. You will be taken to a new page with options regarding your membership.
3. Choose ‘Pause or Cancel Your Membership’: From the management options, choose ‘Pause or Cancel Your Membership’. This section will show you all the necessary options for cancellation.

Follow Cancellation Instructions

1. Review the Information: You would be now presented with information regarding your membership which includes any terms and conditions associated with cancellation. Read thoroughly all these terms to understand the implications of canceling your Clear membership.
2. Follow the On-Screen Prompts: Proceed by following the on-screen prompts and  instructions to complete your cancellation. This mainly involves confirming your decision and also by providing feedback on why you are canceling.
3. Confirmation: After you have completed the process, you would then receive a confirmation notification on the website. Moreover, you would also receive an email confirming the cancellation of your membership.

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Cancel Clear Membership Via Calling

This method requires you to cancel by calling the Clear customer support team and you can do this from the comfort of your home, understand the steps below;

Call Clear Customer Service

• Dial the Phone Number
  Use the number 855-253-2763 to contact Clear’s customer service. This line is only for member services and cancellations.

Timing

• Call During Business Hours
  They are available Mon – Fri 9am to 7pm, and are closed on Sat & Sun and on bank holidays, make sure that you are calling only within their customer service hours.

Talk to a Representative

• Navigate the Automated Menu
  After you have dialed the number, you will be received by an automated phone system. Carefully listen to all the options and the available menu and then select the one related to management or cancellations.
• Speak Clearly
  Once connected with a customer service representative, clearly state that you need to cancel your Clear membership. Discuss and understand the cancellation process and any other requirements they may have.

Provide Account Information

• Prepare Your Details
  Before you make the call, gather all necessary information to ensure the process is smooth and quick:
  • Account Number: Have your Clear membership I.D ready for quick reference.
  • Personal Information: All your personal details like your full name, registered email, and your billing/postal address for verification.

Verification Process

• Identity Verification
  The representative will most likely ask you to verify your identity by answering some security questions or providing additional details related to your Clear account.

Confirm Cancellation and Documentation

• Request Confirmation
  After you have submitted your cancellation request, ask the representative for a confirmation which must include the effective date of the cancellation and whether any further actions you are required to take.
• Obtain Written Confirmation
  Request a written confirmation of the cancellation via email or postal mail. This documentation shall serve as proof that your Clear membership has been canceled/closed. It should include:
  • Effective Date: The date when your account will officially be terminated.
  • Confirmation Number: A unique reference number for your cancellation request.
  • Any Refunds: Information about any refunds due for remaining balances.

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Cancel Clear Membership Via Email

Canceling your Clear membership is another method to communicate which has its own benefits like it ensures a clear, documented request. Below are the detailed steps below to follow;

Draft Your Cancellation Email

• Subject Line:
  Use a clear subject line to make your request easily identifiable, like;
  “Request for Account Cancellation”
• Email Body:
  Begin with a polite salutation:
  “Dear Clear Customer Service Team,”
  In the email body, include all essential information and details to help Clear identify your account and process the request;
  • Full Name: Your name as it appears on your Clear membership account.
  • Membership I.D: The Clear membership i.d you want to cancel.
  • Date of Birth: Your date of birth for verification.
  • Address: Your current billing address on file.
  • Email Address: The email address registered to your Clear account.
  • Phone Number: Contact number registered with them.

Mention Reason for Cancellation

• Mention a clear reason for your membership cancellation request, this helps in clear communication and speeding up the process. Some common reasons like you are moving away or you have another option decided.

Request Confirmation of Cancellation

• Request written confirmation that your Clear membership cancellation request has been submitted and put into process. Mention them to include the effective date of the cancellation and any details on refunds or remaining balances, if you are eligible.

Send the Email

• To: Send the email to memberservices@clearme.com.
• Attachment: Remember to attach all relevant documents, like a copy of your ID or any identification that might be required for verification.

Follow Up

• Check for Confirmation: Ensure that you follow up in case you do not receive a written confirmation of your cancellation request within a reasonable timeframe. 

Monitor Your Bank Account

• Bank Statements: After you have canceled your Clear membership, monitor your bank or credit card statements and make sure that no further payments are processed as this will help you confirm that the account has been fully closed and no charges are pending.

Document Everything

• Save Copies: Save a copy of your email request and any confirmation emails for future correspondence as proof that the cancellation request was made and processed.

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Conclusion 

It’s easy to cancel such services like Clear but you must make sure that you understand the prerequisites, terms and conditions which vary to different companies and the type of services or products they are into.

Some companies require a notice period whereas some of them allow canceling right away without asking for advance notice and it depends upon the type of services they are providing to users. Hope, this guide has helped you to achieve what you have been trying to, write to us in the comment section below on how you like our guides and what similar support you might need. Make sure you understand all this. It’s always advised to go through the customer agreement and know the crucial factors which you need to abide by to avoid any complications or cancellation charges. 

Frequently Asked Questions