How To Cancel Cigna Dental Insurance 2

How To Cancel Cigna Dental Insurance


If you have finally realized that the Cigna dental insurance is not exactly what you need or you have got the eyes on some alternative dental insurance with a comparatively lower price then you will need to change plans. To do that, you just need to cancel the existing Cigna dental insurance. If you do not know how to do so then you need not worry. We are here for all the steps to ensure you easily makeover to your new plan.

There are so many types of dental plans offered by Cigna, which are suitably made to each individual needs. From simple coverages to more extensive services, Cigna’s model is strikingly not so different from a PPO that comes with a network of dentists. All services such as x-rays and regular cleanings are included except that the level of coverage depends upon the plan you have chosen. If you’re already under one of these plans but find something that is more suited to your needs and preferences then you should act as quickly and efficiently as possible.

Cancelling Cigna dental insurance is quite an easy process. You can do it in two ways. The most convenient way is by simply calling their customer service team in which a representative can cancel your policy over the phone. You can even do this by writing a letter requesting cancellation and then mailing it to their official mailing address if you so desire for a slightly more formal approach. It works both ways.

If you really want to know the step-by-step process on how to cancel your Cigna dental insurance then you must read along the way. We’re going to break it down step by step so you can be just as confident as prepared.

How To Cancel Cigna Dental Insurance?

The ways that we have currently through which you can cancel your Cigna Dental Insurance are calling them for a cancellation request or sending a cancellation notice in writing to their offices. Both are very simple methods and they try to suit your preferences like if you prefer to do things directly or formally.

Let’s look in closer detail at each of them. If you opt for calling the customer support line then you need to make sure you have all your policy details right including the number on your policy and personal information. This will allow the representative to answer questions more efficiently so they can promptly process the cancellation request while speaking with you.

Alternatively, if you prefer the mailed option then you need to make sure your letter contains the critical details such as your name, policy number, and a clear statement about cancellation. Forward your letter to Cigna’s mailing address for receiving. While this process may take relatively longer, you must note that it is recorded formally.

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How To Cancel Cigna Dental Insurance via Phone Number?

How To Cancel Cigna Dental Insurance

It is one of the phenomenal ways to cancel your Cigna Dental Insurance Via calling one of its representatives and canceling the membership over the phone. You can do this in the following way:

  1. First of all, you can call 1-877-521-0244 to cancel the Cigna Dental Insurance customer support team. You need to keep all your membership details and personal information on hand to help route the representative to your account and expedite the process clearly and thoroughly.
  2. When you get in contact with one of the customer care representatives, let them know that you would like to cancel your subscription. Don’t forget to call them in the normal working hours.
  3. Mention all the reasons for cancellation. Provide them with any information they may request from you, be it your policy number, full name, or contact information. This is quite vital for verifying your identity and making sure that they cancel the right account. 
  4. After you request the cancellation, you can ask the representative to email you upon the completion of the process of cancellation. This confirmation reassures you that your membership has been canceled and provides you with a record of the transaction for reference. 

By following these steps, you can easily cancel the Cigna Dental Insurance Via Customer Service by calling them without any hassle or problem.

Advantages

  • This process will clearly state your issues and get confirmation from the customer care representative immediately. 
  • You can actually rectify your queries that you may have during the process of cancellation.
  • Customer care teams are capable of giving personalized help which might explain the fees, refunds, or other alternative options. 
  • You will be sure that it is canceled immediately and you can relax.
  • If you think that it’s more convenient to have a chat with someone over a call rather than going through the websites and email, then calling might seem easier and more comfortable for you. 

Disadvantages

  • You may have to hold through for a really long period of time before you get through to the agent, and it becomes very frustrating and time-consuming.
  • Phone support is generally available for certain hours. Therefore, this may be a bit of a hassle in case one wishes to cancel outside these hours.
  • There may always be scope for miscommunication or misunderstanding while taking over the phone that may delay the process.
  • Unlike email or online cancellations, the phone cancellation method doesn’t give one a written record, which may be a problem in case there are some disputes or issues later. 
  • Customer service representatives may trouble you to continue with the service or have alternative plans, and that could just make it a little more complicated if you are really determined to cancel.

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How to Cancel Cigna Dental Insurance Via Mail?

Under this process, you would compose a formal letter to the corporation under which you make your complaints and formally ask for your cancellation of Cigna Dental Insurance. Remember to include your full name, your policy number or the billing address, and all other information that would help trace your account with their office. That way, your signature shall be on the letter, and it shall also be an identification to legitimize your request.

The body of the letter will show that you are requesting cancellation for the Cigna Dental Insurance. You also need to provide a sound reason to cancel it. Such a reason may just be your finances, or because the situations surrounding it have changed and are now impacting it in some way.

There’s nothing worse than having a letter not very long and formal. Having one properly structured will solidify your request and should help you gather no issues while proving your letter is processed.

Now that you have the letter completed, the next thing you want to do is address the letter to Allstate at the following address:

“Cigna Dental, 8100 S.W.

10th Street, Suite 2000,

Plantation, FL 33324.

Attn: Operations. “

Lastly, I would advise you to make sure that this address is correct so you will not experience a delay on your cancellation request as it is being processed. Now that you have written your letter, seal the envelope, and you’ll want to know how you will mail the final envelope to Cigna. You should request a proper mail service that will mail it later for you.

Once again, you will have to track the delivery and then get an acknowledgment that Cigna has received a cancellation request for Cigna Dental Insurance. This will come in handy preventing possible problems later on as you can probably anticipate any other subsequent delay of cancellation request. After you have sent your cancellation request via mail, you wait for the Cigna response.

You are contacting a huge organization. Tens of thousands of letters and emails get mailed daily, so your cancellation request will take a few days to process. Just be patient at this point but be assured you will be contacted sometime soon.

Typically, unless there is some kind of problem, Cigna responds to mail, and you should be keeping an eye on your inbox for any letters from Cigna regarding your request and any other next steps about your cancellation request. You would anticipate information with regard to any final payment regarding closing your account.

It should take you just a few minutes to log into your email account and scroll through the junk mail folder, to confirm that nothing from Cigna Dental Insurance went into spam.

In case you do not hear back after a week or so, you can simply call the customer service and ask if they are processing your request.

As with anything, it is useful to have knowledge of your e-mails and even an organized detail of your cancellation request to be fully informed of anything that goes on and to get ahead of anything before the final action. The simple guide above should work in canceling your Cigna Dental Insurance. 

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How To Cancel Cigna Dental Insurance Online?

Unfortunately, there is no option yet for canceling insurance with Cigna online. If you do change your mind then you might have to go the old-school way. Traditionally, the most used method has been to call the customer service of the company. With the help of this method, you can simply talk to one of the representatives and that person can activate the cancellation of the very insurance that you want to cancel. This method will allow real-time intervention and the opportunity to answer any questions or concerns you may have about the process.

To do this, you can write a cancellation letter to Cigna’s formal address. You also need to make sure that all the details provided in the letter with your full name and your policy number are clearly stated as wanting your insurance to be canceled. That will take just a bit more time but it will make sure that your request is put into writing.

Both of these options will provide a safe and quite reliable means of canceling your Cigna insurance, although there isn’t an online option yet.

How Do I Get A Refund For Canceling Cigna Dental Insurance?

In case you are a subscriber to a discount medical plan organization membership through Cigna and decided that you would cancel while preparing for a refund, then time plays an important role. The only opportunity to get refunded will be to cancel your membership within 30 days of enrolling. In case it is not canceled within this period, then there is every possibility that an opportunity to claim the money back paid as advance is lost.

You will need to call Cigna to cancel. In this way, you will seek a customer service representative who can assist in the cancellation process. In doing so, do not forget to inform them that you are informing them of your intention to cancel your membership and also ask for a refund for all payments made up to date. The refunds should include the initial payment and any periodic payments incurred while under membership. The customer service representative will take you through the process and confirm all information for the refund request.

It is important to take action within the given time limit and start to receive the refund as it will increase the chances of receiving all eligible refund amounts without a problem.

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How Do I Cancel My Cigna Provider Contract?

If you are a dentist representative or work in clinics that are affiliated with Cigna or with related services and want to cancel your provider contract then you need to follow the steps are followed to the process. 

1. First of all, you should email Behprep@Cigna.com which should mention your intention for contract cancellation. In your message, you need to be sure that you are providing all the important information relating to your clinic name, provider identification number, and whatever else can support them in processing your request without any difficulties.

2. Once you have submitted your request for termination, Cigna may take anywhere from 15 days to process and review the application. They can also come back to you for further particulars or clarification if necessary. So it is necessary to keep an eye out for some follow-up emails that may come your way.

3. As soon as your application is approved, you will receive an email from Cigna after the notice of cancellation. It serves as proof that your deal has indeed been canceled and you are no longer held liable under terms that are specified in the original contract.

How Do I Cancel My Cigna AutoPay?

In case you have already made up your mind to eliminate Cigna AutoPay then you can simply do this. However, you need to log in through your online account. So, all you require is to go to the official website of Cigna and log into your account. Then you should navigate to the option named “Manage My Profile”  for access to settings for changing information about yourself or payment preferences.

Then, you must click on “Reimbursement Preferences,” which will take you to the options in regard to your payment modes. Within this menu, you will find “AutoPay Preferences.” This is the main area where you can either control or cancel your auto payments.

From here, you can easily cancel AutoPay by clicking a few times. Once canceled, you will no longer have any automatic deductions toward premiums and you will be in control of when and how payments are going into your account. It is an efficient manner of handling money especially if you prefer having the payments done manually or have plans on changing to another insurance provider.

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Final Words

Hopefully, this article has helped you in a way to cancel your Cigna dental insurance whether individual or group. The process explains how you effortlessly and without confusion simply cancel the policy. You have the option to apply via whichever is your preferred method either by phone or mail.

If there are other insurance plans you would like to cancel for example, let’s say through Cigna or elsewhere all means, please leave a comment mentioning them. We’ll do our best to get you through any additional requirements or details for those policies and work out the best possible processes for you. Your voice matters and will help us form content according to your needs. Feel free to contact us anytime.

Frequently Asked Questions

Can I cancel my Cigna dental insurance online?

There is no online way to cancel Cigna dental insurance available currently. Instead, you will have to either call their customer service phone line or mail them a written cancellation request, as described above in the steps.

What is the customer service number to cancel Cigna dental insurance?

You can call 1 (800) 997-1654 to cancel your Cigna dental insurance. That representative will help you cancel your plan, and they’ll also be able to help clarify any questions you may have.

How long does it take to cancel Cigna dental insurance?

All cancellations that are made over the phone are finished immediately for individual plans. If, however, a consumer makes a cancellation by mail, this usually takes 7–10 business days after that letter has been received. Group plans might take up to 30–60 days depending on your company’s policy.

Is there a possibility of getting a refund if I cancel my Cigna dental insurance?

Depending on your contract, you might be able to get some of your premium back. Some plans offer a partial refund if you cancel within the first 30 days after enrolling. Look up your policy terms or contact customer service for help when you terminate.

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