How To Cancel Chegg Subscription | Follow These Easy Methods

Millions of companies are claiming to offer education via their cheap apps and one among them is Chegg Education. If you also have been fed up with their worthless monthly charges and need to cancel, I am here to provide you with simple ways to cancel your Chegg subscription. I was scrolling on Reddit and came across a thread that I explored quite extensively that teachers which many such service providers hire are mostly underpaid and are pressurized consistently by the companies to persuade students to continue using their services. 

A Chegg subscription is one of the services provided by Chegg, a famous online education platform that offers a range of academic support and resources for students. Chegg provides various subscription plans that enable users to access different services which include textbook rentals, homework help, study guides, tutoring, and many more. But all this seems like worthless and you just need to cancel Chegg services as soon as possible. Many of the users have also said on social media platforms that their kids subscribed to the free trial which later transitioned to a paid one and they had no idea about it. 

No worries, I will help you with simple, easy, and quick ways to cancel your Chegg subscription. I have also listed below some of the important policies on canceling as outlined by Chegg, make sure you understand them and be aware while you cancel. The methods are simple, make sure you understand every step in detail to avoid any complications and keep the whole process simple and easy.

Can I Cancel my Chegg Subscription Anytime?

Yes, understanding the below-mentioned terms and conditions on canceling will enable you to determine the right timing on canceling your Chegg subscription;

• You could raise a request for cancellation of your account at any time throughout your use of our Services. After you have submitted your request, another condition that comes into play is that your account will only be canceled and closed after you have successfully returned all books that you have rented (if any) and all transactions have been processed and completed successfully including payment of assessed penalties or the cashing of any refund check, if eligible. 
• If you have purchased your subscription via the Play Store, then pausing or canceling the subscription on Chegg’s website won’t stop the auto-renewals and charges, so you must complete the process within the Play Store. It applies the same in the case of the Apple App Store for this feature. 
• After your account has been canceled, your photos, bibliographic and citation information, comments, likes, friendships and any other data you have shared through the services might remain within the service (for instance, if your content has been reshared by others). 
• If you are still in your Chegg’s free trial then after cancellation of a free trial, you would still be able to continue as a Free Member but with reduced benefits or access. 
• If you are still not sure about your decision then you can also pause your monthly Chegg subscription for up to six months and the charges or the payments will be stopped until the selected pause period ends.

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How To Cancel Chegg Subscription?

Canceling your Chegg subscription is comparatively a straightforward process. Whatever method you apply from the list below, make sure you understand every single step involved and then start the process. I have individually explained all single methods for you to understand without any problem. I will discuss canceling by;

• Chegg Study App
• Chegg’s Official Website
• Apple Store & Google Play Store

How To Cancel Chegg Subscriptions Via App?

The process for canceling a Chegg subscription via app is straightforward and you can complete it in a few simple steps. Below is a more detailed process of the steps to close a Chegg subscription via the app;

1. Log in to your Chegg subscription parent account
   • Open the Chegg subscription app on your smartphone or tablet.
   • Use your registered email address and password and log into your parent account (this must be the account which you use to manage your child’s Chegg account and finances). Ensure you are only using the parent account, not the child’s login, as only parents have the authority to close the account.

2. Select ‘Account’ at the bottom of the screen
   • After logging in, you’ll find a list of navigation options at the bottom of the screen. Tap on the one labeled ‘Account’ (usually represented by a gear or settings icon). This section allows you to manage various settings related to your Chegg profile and linked family accounts.

3. Tap ‘Family Settings’
   • In the ‘Account’ section, you’ll see a list of different settings and options for managing your account scroll down and look for and tap on ‘Family Settings’. This menu allows you to manage your family’s Chegg setup which includes managing the child accounts linked to your parent account.

4. Scroll down and select ‘Close account’
   • In the ‘Family Settings’ section, scroll down to the bottom and you’ll find the ‘Close account’ option. Click on it to start the process to close the account. Tap on it to proceed.
   • Remember that closing the account will cancel the prepaid debit card for your child and terminate your access to all related Chegg subscriptions and services.

5. Follow the on-screen instructions
   • After selecting ‘Close account’, you’ll be guided through a series of on-screen instructions and prompts. These mostly include confirmation screens asking you to confirm your decision to close the account.
   • The app while you are canceling would also remind you of any pending transactions or remaining funds that should be withdrawn before you finalize the closure. Make sure you read and follow each step carefully.
   • After you have confirmed, Chegg will process the closure and provide any additional instructions, such as how to withdraw the remaining balances from the account or when your services will be officially terminated.

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How To Cancel A Chegg Subscription Via Website?

If you prefer to cancel your Chegg subscription through their website, the process is again simple and straightforward. Below are the steps you need to follow for an easy and hassle-free account cancellation via the Chegg website;

Log in to Your Chegg Parent Account

• Go to the official Chegg website on your browser.
• Use your associated email address and password to log in to your parent account. Make sure that you’re logged in as the parent, as only the parent account can request cancellations.

Access the ‘Account’ Section

• After logging in, go to your account settings.
• Click on the ‘Account’ tab, which is located in the main dashboard under the settings menu. This is where you can manage your Chegg account details and all linked accounts.

Go to ‘Family Settings’

• In the account section, scroll down and look for the ‘Family Settings’ option that would allow you to manage the linked family accounts.
• Click on this and go to settings related to your Chegg account which includes options to edit, add, or remove accounts.

Scroll Down to ‘Close Account’

• Scroll down the page until you find the ‘Close Account’ option. Click on this option to start the process for canceling your account and any linked prepaid debit cards.
• Click on ‘Close Account’ to proceed with the cancellation.

Follow the On-Screen Instructions

• After you have selected to close the account, the website will prompt you with a series of on-screen prompts and instructions which include warnings or reminders about unused funds, pending transactions, or any cancellation fees.
• Follow each step carefully to make sure that your account is canceled correctly.

Confirm Cancellation

• After you’ve completed all the steps, request confirmation of your cancellation. Chegg will send you an email that confirms the closure of your account, including the effective cancellation date.

Save Written Documentation

• Ensure that you have saved the email confirmation or any on-screen messages as proof that your Chegg account has been successfully canceled.
• In case you encounter any issues or do not receive a confirmation, follow up with Chegg’s customer service team.

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How To Cancel Chegg Subscription On the Apple Store?

If you have subscribed to Chegg from the Apple store then your Chegg subscription will be managed through Apple’s App Store. Follow the below simple steps to cancel the Chegg subscription;

1. Open the Settings App
   • Tap the Settings icon on your home screen. The settings app is where you can manage all the system-wide settings which also include subscriptions.

2. Tap on Your Apple ID Profile
   • At the top of the Settings menu, your name and Apple ID profile picture will appear. Tap on this section and access your Apple account details.
   • In case you are not logged into your Apple ID, you’ll be first prompted to log in with your Apple ID email and password.

3. Select ‘Subscriptions’
   • Once inside your Apple ID general account page, scroll down a bit and select the ‘Subscriptions’ options. A menu will appear, showing you a list of all of your active subscriptions related to your Apple account which includes those purchased through the App Store.

4. Find Your Chegg Subscription
   • Search through the list of subscriptions and find your Chegg subscription. If you have subscribed to multiple services, it might take a moment to find the one you’re looking for.
   • Tap on the Chegg subscription to see more details.

5. Cancel the Subscription
   • After you have selected your Chegg subscription, you will see an option to ‘Cancel Subscription’.
   • Tap on this button to start the cancellation process. A prompt will then appear asking you to confirm the cancellation tap ‘Confirm’ to proceed.
   • The subscription will continue to remain active until the end of your current billing period and you will not be charged again after this subscription period ends.

6. Verify the Cancellation
   • After you have completed the cancellation, return to the subscriptions list to ensure that the Chegg subscription displays an expiration date instead of a renewal date which implies that your cancellation was successful.

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How To Cancel Chegg Subscription on Google Play?

On the Android devices, Chegg subscriptions are managed via the Google Play Store. To cancel your Chegg subscription, follow the below-explained steps;

1. Open the Google Play Store App
   • Open the Google Play Store app on your device, in this only all your app-related purchases and subscriptions are handled.

2. Access Your Google Account Profile
   • In the top-right corner of the Play Store, tap on your profile icon (this is your Google account picture or the initials of your name).
   • A menu will appear with various account-related options.

3. Select ‘Payments & Subscriptions’
   • From the drop-down menu, tap and select ‘Payments & Subscriptions’. You will be taken to a page where you can manage all your payment methods, view your purchase history, and most importantly, manage your subscriptions.

4. Go to ‘Subscriptions’
   • On the Payments & Subscriptions page, tap select ‘Subscriptions’. Then a complete list of all your subscriptions related to your Google account will appear.

5. Find Your Chegg Subscription
   • Scroll down through the list to locate your Chegg subscription and tap on it to access detailed subscription information which includes payment history, renewal dates, and options for making changes and modifying or canceling the subscription.

6. Cancel the Subscription
   • After you have selected the Chegg subscription, tap on the ‘Cancel Subscription’ button and then a message on screen will appear asking for confirmation.
   • You will also be asked to provide a reason for canceling the subscription, Select the most suitable reason and proceed by tapping ‘Confirm’ to finalize the cancellation.
7. Verify the Cancellation
   • Once you have confirmed the cancellation, you’ll see a confirmation screen saying that your subscription will end at the end of the current billing cycle.
   • To make sure that the cancellation was successful, return to the subscriptions page in the Play Store and verify that the Chegg subscription now is showing an expiration date instead of an upcoming renewal date.

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Alternatives To Chegg Study

If you need alternatives to Chegg, which is a financial management app designed for children and teens, there are various similar platforms that provide similar features like parental controls, budgeting tools, and educational resources. Below are some of the top alternatives, I have shortlisted for you;

Greenlight

• Overview: A debit card and app designed for kids which enables parents to manage their children’s requirements for spending and saving.
• Key Features: Parental controls, real-time notifications, customizable savings goals, and many investment options for older kids.

FamZoo

• Overview: A family finance app that is known to help you teach kids about money management by making use of virtual debit cards and a family bank model.
• Key Features: Customizable allowances, savings goals, expense tracking, and financial education resources for both parents and kids.

Chime for Kids

• Overview: Chime provides a child-friendly banking experience that aims to teach kids about money management.
• Key Features: No fees, savings tools, and the ability for the parents to set up automatic transfers for allowances.

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Conclusion 

Canceling your Chegg subscription is a simple and quick process, whether you’re doing it through the Chegg website or the app. It’s crucial to ensure you’ve understood and followed all the necessary steps to avoid being charged for the next billing cycle. After you have canceled, you’ll still have access to your account until the end of your current billing period, and you can continue to access the services until that time. If you later anytime decide to re-subscribe, Chegg has easy ways to reactivate your account.

Likewise, any subscription services, reviewing Chegg’s cancellation policies, and keeping track of any emails confirming your cancellation will make sure that you won’t face unexpected charges. By following the explained steps above, you can smoothly end your subscription hassle-free, while retaining control over your account and finances.

Frequently Asked Questions