How to Cancel Ancestry Membership

Canceling an Ancestry.com subscription or trial membership does not seem like a problem at all, but it’s simple once you know the right steps. Are you ending your family history research journey or want to avoid incurring charges? Proper knowledge about canceling your account will save you a few hours and some dollars. The steps do differ depending on the device used while subscribing, but that’s all we have to make you convenient without any problem.

If you signed up to Ancestry.com with the help of your computer then canceling Ancestry.com is quite fast and simple and can be done directly on their website in the Account Settings section. All you need to do is go to the appropriate page on their website and by clicking a few buttons you’ll have canceled your paid subscription or free trial. 

If you signed up through an iPhone, iPad, or Android device, the process is a bit different. These subscriptions are managed through the App Store for iOS or Google Play on Android, so you need to cancel through one of those services. This will make sure that your membership doesn’t auto-renew through your mobile provider.

In this guide, we will take you through the canceling process on different devices. Here, we cover computers and mobile devices, so, whichever one you want to use either a computer or an Android/IOS device then we have got you covered. There is nothing to worry about how to cancel your subscription at Ancestry.com.

How to Cancel Ancestry Membership Via Website?

If you are looking to cancel your Ancestry Membership, here is how to quickly cancel it easily online. This will require you with any device and access to the internet. You can either make use of a PC a laptop or even a smartphone and tablet. You will be able to cancel using the phone or tablet, but for a better and much smoother experience, use a laptop or a desktop. Here are the steps to assist you:

• First, log onto the official website of Ancestry Membership. Now you will have to log in with your credentials followed, probably, by your email and a password. Now, in case you forgot your password, you will find an option on the website to reset it. Log in and there you go to cancel the membership.
• Now, log in by visiting Ancestory Membership and go to the Ancestory Login page. You will find all sorts of options linked to your account. You will find the ” Account Settings” option.

• Now you will come to a point where you will find the option “My Account” that you will find on the username that is typically placed in the top right corner of the page.
• You will now find the option “Subscription” on the “My Account” page and here is the place where you will get all the subscriptions that are associated with your account. This is how you manage your active subscriptions. 
• Now, something will be displayed that will attract you to stay by showing what you will miss by canceling it. It is a quite common method for companies to maintain subscribers. Now, scroll down to the bottom of the page and then click the “Confirm your membership cancelation” button if you are sure about the cancellation. This confirms that you want to proceed with the cancellation of your membership.
• Ancestry Membership will thank you for your feedback and ask you why you want to cancel your membership. Provide a reason if you like in the box; otherwise, skip the step. When you filled in your feedback or skipped the step of telling them why, click on “Cancel Subscription”.
• You will shortly receive a text message from Ancestry Membership confirming that you have successfully unsubscribed to the Ancestory Membership and to do that, you can say “Yes Cancel”. Your Offers of Ancestry Membership remain at your disposal and continue to be available up to the end of the current subscription time. Later, you will confirm by email that you have unsubscribed. You must keep the email since it will serve as an official document confirming that the subscription request was successful.
• If you are sure that you will not want to continue your subscription with Ancestry.com, then there are two options made available in the process of cancellation, namely, the “Pause” option and full cancellation. If you choose the “Pause” option, it will automatically halt the renewal process for the specified time duration. Thus, access to your account continues untouched and suspended charging on your account but there will be no more automatic renewal happening.

• However, if you are completely done using the service and you want to actually stop getting charged, you choose the option that says “No thanks, I want to cancel.” From there you must click continue to finalize the complete cancellation of your subscription. This will ensure your subscription gets completely canceled and you will not get charged in subsequent billing cycles.

• After all that, you will be brought to a short survey where you are asked to state why you wish to cancel. You must remember that the survey is an optional thing and if you don’t want to respond then it is not a big issue at all and “Confirm Cancelation”. Finally, just click on “Confirm Cancellation”. You will then be presented with a confirmation and know that you will no longer have to pay for the service.

Now you know how to cancel an Ancestry Membership effectively and easily without any fuss at all. 

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Advantages

Following are a few of the advantages of canceling Ancestry Membership all-in-all. 

• You can do an online cancellation from anywhere and at any time even without having to contact customer service directly.
• Most of the time, it’s quick and really saves much time compared to other contact methods, such as calling or emailing.
• You can see everything along the steps, and the cancellation confirmation is immediate; there’s no doubt that your subscription has been canceled.
• You do it all by yourself, which is satisfying and removes the frustration of being on hold by customer service representatives.
• The website clearly explains the steps of how to cancel the subscription, and the user can easily go through them to the end.

Disadvantages

• It requires a reliable internet connection which might be a challenge to you.
• In case there are problems in logging into your account, then the cancellation process will be delayed or it will be other ways of solving such a problem.
• While the process is easy and simple, it still might remain a bit difficult for some users who are using websites or online forms. 
• In case you get in trouble or have a question during the process of cancellation you are processing, then you will not have the immediate support of a customer representative.
• This automation can create problems for me with some key details or options, like pause instead of cancellation.

How To Cancel Ancestry Membership On iPhone?

If you are an iPhone user and purchased your Ancestry Membership through your iPhone, then canceling the subscription is quite easy. You need to follow the steps that are mentioned below: 

1. On your iPhone, open the Settings app. This is the place where all the settings of your device can be managed, including all the subscriptions effectively. 
2. Now tap on your name. Your name will be typically placed at the very top of the Settings menu. Tapping on it will open Apple ID settings, which includes the majority of the setting options.
3. Then, you will see an option in the Apple ID settings that says, “Subscriptions” You can tap on that to manage all your active and expired subscriptions related to your Apple ID. 
4. From the list of subscribed applications find the option Ancestry Membership” Tap on it to open your Care.com subscription details.
5. Under the Ancestry Membership details, you will find the option that says “Cancel Subscription.” You can tap on it to move with the cancellation of your subscription.

By following all these aforementioned steps you will be able to easily manage and cancel your Ancestry Membership right from your iPhone. This will make sure that your subscription is canceled. By following all these aforementioned steps you will be able to easily manage and cancel your Ancestry Membership right from your iPhone. This will make sure that your subscription is canceled effectively and you will not incur any charges for this service. This is one of the best ways to end your subscription through the Apple ecosystem. 

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Benefits:

1. You can cancel the membership at any point in time right from your iPhone settings.
2. If you are cancelling the membership through the iPhone then it makes sure that all your active subscriptions remain connected to your Apple account.
3. You also get the benefit of push notification which will let you know the cancellation of your subscription status.
4. The easy user interface is what makes it easy to manage your subscription within the iPhone.
5. In this, you have no trouble calling the customer care representative as you can do it all by yourself in the iPhone settings.

How to Cancel Ancestry Membership On an Android Device?

If you are an Android user, then cancellation of an Ancestry Membership takes only a few steps, which are as follows:

1. First of all, open the Google Play Store application on your Android device. This is where you handle all your app memberships.
2. Now, you will see three horizontal lines that are typically placed at the top left of the screen. It will open the menu and then give various options and settings in the Google Play Store.
3. Then, select “Payment and Subscriptions” and tap on the “Subscriptions” option that will show you all the subscriptions associated with your account.
4. Once you tap on it, you will navigate to the list of all active subscriptions. In this list, locate “Ancestry Membership” and tap on it to open the subscription details.
5. Now, you will find the ‘Cancel Subscription’ under these subscription details. Tap on this to start the cancellation. 

By following all these steps, this guide will enable you to manage your Ancestry Membership directly from an Android device through the Google Play Store. In the end, you won’t be charged anymore for services you no longer intend to use.

Benefits:

1. Android gives direct access to the Google Play Store and makes the management of subscriptions much easier and faster.
2. You can also get instant confirmation of your subscription status right from your Android device.
3. It saves you a lot of time as you don’t need to interact with any customer care representative for this matter.
4. With Android, you get easy navigation and the user interface is easy to operate.
5. You don’t have to pay any surcharge with zero fees or cancellation charges.

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How to Cancel Ancestry Membership On Amazon Prime?

Below are some of the steps to cancel an Ancestry Membership using Amazon Prime

1. If you have subscribed to Ancestry Membership through Amazon Prime Video, you can simply cancel the subscription from your Amazon Prime account. You can log in to your Amazon Prime account. Click on Manage Your Prime Video Channels on the homepage.
2. You can sign into your Amazon Prime account. After signing in, manage the part where you can find video subscriptions. It is usually found under “Accounts and Lists” and then “Your Prime Video Channels.” Now select the option that says Prime Video Channel and find the Ancestry Membership that you want to cancel. 
3. Under Manage Your Prime Video Channels, you will find a list of all your active subscriptions. Locate the subscription for Bet Plus you want to cancel. Select the Cancel Channel option and follow the process to complete it. Next, click the cancel option available on Ancestry Membership. You might need to confirm your decision to cancel and follow the on-screen prompts.

After all these steps are done, this will cancel the subscription to Ancestry Membership and prevent further charging for it through Amazon Prime. 

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Final Words

Canceling your Ancestry.com membership is quite easy as long as you know the right process to perform for your preferred platform for subscribing. Whichever computer, iPhone, iPad, or Android device you are using in cancellation, you will have the choice to either pause or cancel your membership. The procedures will make sure that you won’t be charged again once you’ve decided you want to end your subscription.

If something is not certain or has an issue with the process, Ancestry.com also offers support through its help center. First and foremost thing is that you should not forget to double-check such that your cancellation will go through, so it does not charge you something else later.

Frequently Asked Questions