How To Cancel Dot And Key Order?

Dot and Key is a dermatologist-recommended skincare brand that not only heals but also provides your skin the nourishment it needs. You can shop for Dot and Key products from both online and offline stores.

If you by any chance want to cancel your dot and key order then you need to be quick as you cannot cancel the order once it’s shipped.

To cancel Dot and Key order you need to contact the customer service team before your order is shipped. You can contact them either on a phone call or on the WhatsApp number given on the website.

To know the complete procedure, read the article below and cancel your order ASAP.

How To Cancel Dot And Key Order On Call?

You can cancel your Dot and Key order by calling Dot and Key customer care number at 8447704734. On the call speak to the executive that you want to cancel the order and provide them with your order details like the order ID, and other details.

Wait until the customer service executive resolves your cancellation matter. Once the order is cancelled you’ll be notified.

How To Cancel Dot And Key Order via WhatsApp Message?

If your order has not been shipped yet, then you can WhatsApp the Dot and Key customer service team at 9674990212, that you want to cancel your order. State the reason for your cancellation and seek help.

Do as directed by the customer service team and proceed to cancel your order.

Also, read How To Cancel Dicks Order?

How To Cancel Dot And Key Order Via Email?

You can also email your cancellation request to the Dot and key customer service team at their official email care@dotandkey.com. Write your order details like your Order ID, your contact number and other details. Mention the reason for your cancellation and send the email.

Wait for their confirmation and once your order is cancelled you will receive an email from the service team.

How To Get a Refund For Cancelled Dot And Key Order?

According to Dot and Key cancellation and refund policy, you can return the order and claim a refund for the same by emailing the customer support team at customercare@dotandkey.com.

Make sure to apply for return within 48 hours of receiving your order. Keep the order in good condition as received and do not remove the tags.

Your refund will be initiated within 7 days soon after your returned item passes the quality check.