How To Cancel Albert Genius Subscription?
If you are unsatisfied with the services of Albert or found a better alternative according to your financial needs, you might want to cancel it. To learn how to cancel Albert Genius, you must read this article.
Albert is a mobile app that aims to help people of America save money, provide banking services, invest money in stocks, insurance services, and much more. It offers a subscription plan where you will also get advice from financial experts along with other perks.
The process to cancel Albert Genius is quite easy if you are aware of the steps involved. In this article, we will be sharing methods to cancel the Albert Genius subscription, close the Albert account, and also information regarding the refund. So make sure to read it properly.
What Is Albert Genius?
Albert offers a paid subscription called Genius and the cost of the subscription is around $8 per month. The best part of this subscription is that you get expert advice from Geniuses on how to invest your money safely and other financial solutions.
There are many features and benefits included in a Genius subscription such as cash advances up to $250, free ATM withdrawals, automatic savings, monitoring your spending, free credit score checks, etc.
How Can I Cancel My Albert Genius Subscription?
Many people find it challenging to cancel their subscription just because they don’t know the proper steps. You need to follow the below steps to cancel your Albert Genius subscription.
- Open the Albert App on your smartphone.
- Ensure you are logged in.
- Click on the Profile icon at the bottom.
- Click on the three horizontal lines on the top left.
- Select the option, Payments.
- Scroll down and click on Cancel Subscription.
- A warning page will open, click on Continue to confirm.
Also, read How To Cancel SRP Subscription?
How Can I Close My Albert Account Online?
Before closing or deactivating your account with Albert, you need to make sure that your overall balance is zero and that you have paid all the debts. After that, you can follow the below instructions to close your Albert account.
- Open the Albert app on your mobile phone.
- Log in to your account.
- Click your Profile on the bottom right.
- Click on the three horizontal lines at the top left corner.
- Click on the Help Center option.
- Select Close My Account.
- Click on Confirm and then enter your password.
- You will receive the confirmation message within 24 hours.
What Is The Refund Policy At Albert?
If you have opted for the monthly subscription plan, you are not eligible for any refunds. In case you cancel the subscription and delete your account within 30 days of signing in, you will not be charged.
Members who have paid for a yearly subscription are entitled to a prorated refund if they cancel the subscription after the first month. It means if you have paid in advance for a year and you cancel it after 5 months, you will get a refund for the remaining 7 months.
Also, read How To Cancel Exitlag Subscription?
Frequently Asked Questions
How To Contact The Customer Support At Albert?
If you have any queries or need any assistance, you can speak with customer support at this number 844-891-9309 or send an email to support@albert.com.
Does Albert Provide A Loan?
Albert lets you borrow advance salary up to $250 which needs to be paid back when you receive your next paycheck.
Conclusion
The cancellation process is always more difficult than the process of signing in for the subscription. We hope this guide will help you in cancelling your Albert Genius subscription and close the account permanently.