How To Cancel POF Subscription
I think your hunting didn’t go well, and that’s why you now need to cancel your subscription with POF, no worries, it’s easy and quick too and I will help you with that. When I read the threads on Reddit, most of the people involved have been complaining that they are being charged even after canceling their POF subscription. You know what is the biggest reason behind this, either they follow wrong methods like uninstalling apps or incomplete processes and don’t get confirmation from the service provider.
POF, or Plenty of Fish, is a popular dating platform that provides services for both free and premium membership options. A POF subscription, also known as POF Premium or POF Upgraded Membership, gives its subscribers access to additional features not available to free users. Many of the free users get lured into and then subscribe to the premium one and then after many recurring payments most of them realize that the service isn’t worth it.
This post has been designed to help you know and understand simple, easy and quick ways to cancel your subscription with POF. I have kept the processes as simple as possible for your easy comprehension, make sure that you read through the process and the whole steps and then only start to apply to avoid any complications and issues while you cancel.
How To Cancel POF Subscription?
Now when you are sure to cancel your POF subscription, knowing the right process and steps involved can save time and also prevent unexpected charges. Canceling any such subscription may seem challenging, mostly with services that have multiple subscription types and options and certain cancellation requirements. Below I have broken down every process in simple steps, see which one suits you the best and start with that.
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Cancel POF Subscription On Apple Store?
If you’re using an iPhone, your POF subscription will be then managed through Apple’s App Store. Follow the below simple steps to cancel the POF subscription;
- Open the Settings App
- Tap the Settings icon on your home screen. The settings app is where you can manage all the system-wide settings which also include subscriptions.
- Tap on Your Apple ID Profile
- At the top of the Settings menu, your name and Apple ID profile picture will appear. Tap on this section and access your Apple account details.
- In case you are not logged into your Apple ID, you’ll be firstly prompted to log in with your Apple ID email and password.
- Select ‘Subscriptions’
- Once inside your Apple ID general account page, scroll down a bit and select the ‘Subscriptions’ options. A menu will appear, showing you a list of all of your active subscriptions related to your Apple account which includes those purchased through the App Store.
- Find Your POF Subscription
- Search through the list of subscriptions and find your POF subscription. If you have subscribed to multiple services, it might take a moment to find the one you’re looking for.
- Tap on the POF subscription to see more details.
- Cancel the Subscription
- After you have selected your POF subscription, you will see an option to ‘Cancel Subscription’.
- Tap on this button to start the cancellation process. A prompt will then appear asking you for confirming the cancellation tap ‘Confirm’ to proceed.
- The subscription will continue to remain active until the end of your current billing period and you will not be charged again after this subscription period ends.
- Verify the Cancellation
- After you have completed the cancellation, return to the subscriptions list to ensure that the POF subscription displays an expiration date instead of a renewal date which implies that your cancellation was successful.
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Cancel POF Subscription on Google Play
On the Android devices, POF subscriptions are managed via the Google Play Store. To cancel your POF subscription, follow the below explained steps;
- Open the Google Play Store App
- Open the Google Play Store app on your device, in this only all your app-related purchases and subscriptions are handled.
- Access Your Google Account Profile
- In the top-right corner of the Play Store, tap on your profile icon (this is your Google account picture or the initials of your name).
- A menu will appear with various account-related options.
- Select ‘Payments & Subscriptions’
- From the drop-down menu, tap and select ‘Payments & Subscriptions’. You will be taken to a page where you can manage all your payment methods, view purchase history, and most importantly, manage your subscriptions.
- Go to ‘Subscriptions’
- On the Payments & Subscriptions page, tap select ‘Subscriptions’. Then a complete list of all your subscriptions related to your Google account will appear.
- Find Your POF Subscription
- Scroll down through the list to locate your POF subscription and tap on it to access detailed subscription information which includes payment history, renewal dates, and options for making changes and modifying or canceling the subscription.
- Cancel the Subscription
- After you have selected the POF subscription, tap on the ‘Cancel Subscription’ button and then a message on screen will appear asking for confirmation.
- You would also be asked to provide a reason for canceling the subscription, Select the most suitable reason and proceed by tapping ‘Confirm’ to finalize the cancellation.
- Verify the Cancellation
- Once you have confirmed the cancellation, you’ll see a confirmation screen saying that your subscription will end at the end of the current billing cycle.
- To make sure that the cancellation was successful, return to the subscriptions page in the Play Store and verify that the POF subscription now is showing an expiration date instead of an upcoming renewal date.
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Cancel POF Subscription From Website
If you are looking for ways to cancel your POF subscription from the website, you can do so easily through the Member’s Area of their website. Follow the below mentioned straightforward steps to ensure a smooth cancellation process;
Log In to Your Subscriber’s Area
- Visit the Vivamax Website: Open your web browser and go to the POF official website.
- Access the Member’s Area: Click on the Login button, usually found in the top-right corner of the website homepage.
- Enter Your Credentials: Feed-in your email address and password linked with your POF account. In case it’s been long and you’ve forgotten your password, click the forgot password button and follow the prompts to reset it.
Manage Your Subscription
- Locate My subscription Tile: Once logged in, navigate to your dashboard where you’ll see the My profile tile. This section includes information about your subscription status.
- Select ‘Manage’: Click on the ‘Manage’ button linked with the ‘My profile’ tile. You will be taken to a new page with options regarding your membership.
- Choose ‘Pause or Cancel Your Subscription’: From the management options, choose ‘Pause or Cancel Your Membership’. This section will show you all the necessary options for cancellation.
Follow Cancellation Instructions
- Review the Information: You would be now presented with information regarding your subscription which includes any terms and conditions associated with cancellation. Read thoroughly all these terms to understand the implications of canceling your POF subscription.
- Follow the On-Screen Prompts: Proceed by following the on-screen prompts and instructions to complete your cancellation. This mainly involves confirming your decision and also by providing feedback on why you are canceling.
- Confirmation: After you have completed the process, you would then receive a confirmation notification on the website. Moreover, you would also receive an email confirming the cancellation of your membership.
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Conclusion
Many have complained, being charged even after they canceled, I doubt the wrong process followed, but to be on the safer side, make sure you get a confirmation email or ticket reference number for your cancellation request and save it as proof in case of any issues such as recurring charges or auto renewals after cancellation.
I hope this guide will enable you to understand that cancellation of your POF subscription can be performed seamlessly by following the outlined steps, whether you choose to do so through any of the methods mentioned above. The process is straightforward, ensuring you can manage your preferences without any unnecessary complications.
Remember that you must review any specific terms associated with cancellations, like potential cancellation charges for. In case you have any doubts and questions or need assistance during the cancellation process, POF customer support is readily available to help.
Frequently Asked Questions
How Much Does A POF Subscription Cost?
The cost of membership to a POF subscription will vary depending upon whether you are paying for a monthly subscription or you have taken up an eight-month commitment to their subscription. For single-month subscribers, the membership cost is $19.99 for a month, and for those with an 8-month committed subscription, they have to pay only $9.99 for a month.
Does Plenty Of Fish Offer A Cooling Off Period?
The subscribers are eligible to get a refund for the subscription they have used on POF if they cancel it before midnight of the third business day from when they subscribed to the paid subscription. In such a case, the subscribers will neither be charged any kind of penalty nor a cancellation fee for it and your entire subscription amount shall be reimbursed to your account.
Can I Get A Refund On A POF Subscription?
All other users may request a refund by contacting POF Customer Service via their Help Center, or by mailing or delivering a signed and dated notice that states that you, the buyer, are canceling this agreement, or words of similar effect.